Visual Hierachy in Visual Communication
Most works of visual communications usually contain two or more elements which must interact in some way in order to communicate to the audience. Sometimes one of these elements should dominate in order to catch the eye and get the message across quickly. In an age when we are being communicated to all the time this can be the difference between buying a product or service or not giving it a second glance.
Working on the assumption that visual communication is all around us, I have gathered together some materials which I have accumulated this week or has been shoved through my letter box or found in newspapers.
I will attempt to discusss two of these materials from the point of view of a potential customer (ie audience) and also as a visual communicator.
A potential winner this week is a promotional brochure produced by DFS for their Christmas promotion (See Below):
For me it is clever in its simplicity. Here we have the typography in the shape of a Christmas tree and the sofa as the pot for the tree. Instantly, I saw the words “Half Price..”; “..guaranteed..” and “…Christmas”. In a nutshell, this tells me immediately what the proposition is from DFS. Even though I’m not in the market for a sofa, I wanted to look inside the brochure. Okay, I didn’t buy but the leaflet served its purpose by a smart use of graphics, typography and hierarchy. The image of the sofa is really the junior partner in this visual because the text content tells you what you want to know as a potential customer.
Now for one of this weeks potential losers. My husband received this mailshot from South Staffs water.
Even before opening the envelope, I was filled with a sense of dread. I thought it was going to be a reminder in case he forgot to pay the water bill. Once I started to read the mailshot, it took me a while to wonder what it was all about. In my opinion, there is no hierarchy here. Going back to the envelope, I think the visual hierarchy should have started there to show that it was a friendly communication. This would have enticed us to open the communication earlier. Once opened, there was still no incentive to continue reading. It was left on our kitchen table for a few days before we decided to see if it should go out with the rubbish.
The shame of it is, the mailshot offered something worthwhile. They were offering water pipe emergency insurance for about £11 for the whole year. It may not be the most exciting subject in the world but if you’re a householder it was worth considering.
If this mailshot had used some hierarchy to make me want to open it straightaway and was not so bland and monotone on the inside, using hierarchy to tell me what I needed to know about their proposition it would have been noticed earlier.
Bearing in mind both communications were sent with the intention of selling something it is easy imagine which was the more successful. A contributory reason for this was the use of hierarchy or the absence of it.
Tone of Voice in Visual Communications
“Don’t use that tone of voice of me!”
I’m sure we have had some time has this comment made to us when trying to make a point to someone and have been inappropriate in how we have delivered our point. If it is words (written or vocal) we are using the tone can make the difference in how the delivery is interpreted.
Lets start with a simple example:
The quick brown fox jumped over the lazy dog.
This is quite a neutral statement but depending to whom we are communicating, it could be put differently.
To use a more colloquial approach:
Fast as a flash, the fiery foxy sprang over the dawdling daschund.
Or if we use a more commercial approach:
The fast, streamlined fox leapt over the inefficient canine.
Possibly we can be a bit quirky….
Crash, bark, wallop.. Fantastic Mr Fox nonchantly vaulted the sleepy pooch
I think it is quite obvious to see how the targeted audience will dictate the form of words or tone of the message.
The tone of a communication can also be an instruction for us to do something. A call to action. Some good examples can be found in war posters. I have included some examples below which are Benjamin Franklin’s famous “Join or Die” poster which was a call to arms for the colonialists in America to fight the British, and also Lord Kitcheners’s army recruiting poster during the first world war.
In these posters, the message is unambiguous and needs little interpretation.
Apart from compelling people to do something, tone of voice can be an invitation to a lifestyle or at least the belief that one is buying into one. Quite often, expressing a tone does not require words. It can be achieved predominantly with visuals. This tone of voice is more prevalent in fashion advertising, particularly for designer/ branded goods. I guess you can call this the “brand promise”.
There is a clear tone to the Diesel billboard advertisement shown above. There are few words of course but the tone is undoubtedly that of decadence and sexual magnetism which would most probably be the right buttons to press for many single, successful males.
Another successful advertising campaign was for Chanel No.5 with Nicole Kidman starring in the TV and magazine advertisements:
Again, there are few words but the tone has been set of that of a magical,mysterious and glamorous ambience. Nicole Kidman is still pretty much an elegant 40 something woman so the tone of the image an invitation to women of a “certain age” to be mysterious and elegant and that this can be achieved through purchasing Chanel No.5.
Of course tone can also induce women to buy things for men and vice versa. A good example was given in the ITAP lecture which came from a Wonderbra advert.
This advertisement is calling out to men and women to say that if they buy a wonderbra they will end up with or become a goddesss. The tone is playful with the “Hello Boys” expression targeting the humour of the female audience whilst the image of Eva Herzigova is targeted like a missile to the primitive instinct of the male audience. No wonder this billboard caused so many car accidents among male drivers at locations where it was exhibited!
Calvin Klein for example have used a particular visual tone of voice to both encourage men to buy their products but also to engage with women so they buy their product for their men. In doing so, the proposition is that they will become like the idealized image of a young couple as shown in their poster.